Privacy Policy

 

Castle Property Consultants (and its corporate entity Gorsav Pty Ltd) complies with all requirements of the Federal Privacy Act and the Australian Privacy Principles (APP’s) seriously and we are committed to the protection of your private information.

At Castle Property Consultants your personal information is secure and safe regardless of whether it is collected in digital or paper format. Castle Property Consultants does not and will not provide any of your personal details to any third party in Australia or overseas.

From time to time, personal details are collected from the person for the purpose of Castle Property Consultants performing its services (by agreement of the client) and or also the promotion of Castle Property Consultants Services. If any personal information held on file by Castle Property Consultants is out of date and or incorrect, please advise the privacy officer via email at the below address to have the matter corrected. For information about any personal information held on file about a person, and or to access or correct personal information, also contact the privacy officer named below. Identification measures may be undertaken to ensure the enquirer is the said person.

Due to the intellectual property and said purposes of collecting the information from a person, a person cannot be anonymous in their dealing with Castle Property Consultants. If you wish to be anonymous in your dealings with Castle Property Consultants, services cannot be provided.

Any person can opt out at any time to any marketing provided by Castle Property Consultants. Simply unsubscribe/opt out as directed in the marketing email and or simply email info@castleproperty.com.au to unsubscribe.

Complaints

It you believe there has been a breach of the APP’s, you are entitled to complain to us. Please direct any complaints to our privacy contact below. We will acknowledge your complaint, investigate your complaint and endeavour to resolve it.

If you consider that we have not dealt with your complaint adequately, you may complain to the Office of the Australian Information Commissioner on the below details:

Post:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992

Contacting Us

To contact us about any privacy matter or to notify us that you wish to be removed from our distribution lists, please either:

Send us an email to: info@castleproperty.com.au

or

Send us a letter addressed as follows:
The Privacy Officer
Castle Property Consultants
77 Beaumont St,
Hamilton NSW 2303

Changes to our privacy policy

From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website at www.castleproperty.com.au.